Medical Receptionist

Job Responsibilities

• Greeting patients warmly at the front desk.
• Managing a busy multi-line telephone system.
• Navigating and processing patient requests using the Anima Triage platform.
• Booking appointments accurately using the EMIS clinical system.
• Handling general medical queries and administrative tasks.
• Maintaining strict patient confidentiality at all times.

Qualifications

• Excellent communication and customer service skills.
• Strong multitasking abilities in fast-paced environments.
• Proficiency with computers; experience with EMIS and Anima is highly desirable.
• Flexibility to travel between our three local sites.
• Previous NHS or GP practice experience preferred but not essential.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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