EAC Fire & Security was recently engaged to take over, recommission, and fully service an intruder alarm system at a residential property in Christchurch . The existing system had been deactivated and the owner wanted it brought back into full operational condition.
Scope of Work & Actions Taken
When we arrived, the following issues were noted:
- The alarm had been turned off / disabled
- The backup battery was extremely old (about 22 years)
- The external bell (siren) was faulty
- Access codes and user configuration were outdated
- No recent system testing or walk test had been done
Our team carried out the following steps:
- Power & Panel ReactivationEnabled the control panel, cleared old fault states, and brought the system back online.
- Code Reset & Access ConfigurationReset master, user, and installer codes to ensure full system access and security.
- Battery ReplacementRemoved the aged battery and replaced with a new, correctly rated sealed battery to ensure system reliability in mains-loss conditions.
- Bell / Siren ReplacementFitted a new external bell/siren, properly connected and tested for sound output.
- Complete Walk TestTriggered all sensors and detectors zone by zone to confirm correct detection, triggering, and reset behavior.
- Part‑Set / Partial Mode ProgrammingConfigured a part‑set mode (e.g. “night mode”) so that the system can be partially armed while permitting movement in certain areas.
- System Health VerificationChecked tamper, sabotage, wiring integrity, and verified overall system status was healthy (no faults or alarms).
- The intruder system is now fully functioning and secure
- Correct power and battery backup restored system reliability
- The external bell/callout system is working as designed
- Owners now have new secure access codes
- Part‑set functionality gives flexible use (e.g. night mode)
- Peace of mind restored that the system is ready for everyday use
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