Front Office Attendant

Front Office Attendant

Location: Treehouse Manchester (Full‑time)

The Front Office team at Treehouse Hotels is at the heart of every hotel, and our front‑of‑house staff are our most important members, being the first to meet our guests. We are looking for a warm, welcoming, articulate Front Office Attendant who will ensure every guest’s experience is personable, relaxing and effortless from arrival through departure.

Responsibilities

• Welcome guests and provide impeccable service at check‑in and check‑out.
• Manage front‑office operations to create a positive first impression of the brand.

Qualifications

• Minimum 2 years of similar guest/customer service experience.
• Experience in hotel operations and guest service.
• Team player, hard worker, multi‑tasker, detail oriented.
• Flexible, approachable, with a can‑do attitude.

Benefits & Perks

• Inclusive & equitable work environment.
• Health & wellness programs.
• Paid breaks and holidays (up to 33 days).
• Optional private medical schemes with optical and dental coverage.
• Paid sickness absence.
• Career advancement opportunities.
• Discounts across properties and venues worldwide for team members.

Starwood Hotels is an Equal Opportunity Employer. We are committed to non‑discrimination on any protected basis covered under applicable law.

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