We’re recruiting a Ward Clerk to provide administrative support for our multi‑disciplinary team on Kennet Ward at Littlemore Mental Health Centre in Oxford. This is a full‑time role.
Kennet Ward is a 15‑bedded medium secure ward within our forensic service. Our service users are men with diagnoses of mental health conditions and/or neurodivergence, many of whom have experience of the criminal justice system and may have experienced trauma.
You will manage correspondence, maintain records, coordinate meetings, and serve as the first point of contact for internal and external queries. Your excellent organisational and communication skills will be essential in managing office systems, handling patient information confidentially, and ensuring all documentation is up to date. You will also be involved in ordering supplies, arranging transport, and assisting with staffing coordination.
We are looking for a motivated team player with strong IT skills, attention to detail, and the ability to prioritise tasks in a busy environment. If you have a passion for supporting healthcare services and thrive in a fast‑paced setting, we would love to hear from you.
This role includes an RSU allowance of £1,446 per annum on top of your salary.
Main duties of the job
In this varied role, you will work closely with clinical teams, liaising with healthcare professionals, social services, and external agencies to support the delivery of high‑quality care.
- Managing the office area
- Keeping the ward office organised and tidy
- Sorting and distributing ward mail and ensuring correspondence from the unit is appropriately signed and posted
- Performing secretarial tasks to include typing, as agreed with the Business and Performance Manager/Ward Manager
- Co‑ordinating the ward diary and room booking
- Organising and attending meetings and producing minutes
- Supporting the nursing team in co‑ordinating CPA and other clinical meetings
- Answering telephone calls, recording messages and taking follow‑up action either personally or by ensuring that they are dealt with by the appropriate people
- Making telephone calls and arranging appointments at the request of nursing staff
- Arranging transport for clients/staff
- Organising bank staff at the request of the Business and Performance Manager
- Liaising with other clinical team members, GP’s, social services, voluntary agencies, other Trust departments and general hospitals
Benefits
- Excellent opportunities for career progression
- Access to tailored individual and Trust‑wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS discount across a wide range of shops, restaurants and retailers
- Lease car scheme
- Cycle to work scheme
- Employee assistance programme
- Mental health first aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Person Specification
Skills and Knowledge
- Good written and verbal skills
- Good organisational skills
- Knowledge of Microsoft Office packages
Experience / Qualifications / Training
- Ability to work within a team
- Good numeracy and literacy skills
- Medical Secretary / NHS experience
Other Work‑Related Requirements
- Word processing experience
- Ability to prioritise own workload
- Excellent telephone manner
- Working knowledge of the internet
Personal Attributes
- Understanding of the Data Protection Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £27,476 a year plus an RSU allowance of £1,446 per annum
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