Part-Time Customer Care Team Member (Evening Shifts)

Customer Team Member

Location: 83 Fortuneswell, Portland, DT5 1LY.

Pay: £13.04 per hour; Contract: 12 hours per week + regular overtime, permanent part‑time.

Working pattern: Closing shifts, 2pm–11pm, Tuesday, Thursday, Friday, Saturday. Full paid training provided.

What you’ll do

• Provide friendly and thoughtful service, putting customers first in everything you do.
• Work together to make everyone’s day better by supporting store colleagues to solve problems.
• Keep the store safe and legal – maintain shelves, prices, dates, and temperatures.
• Introduce new products and services, ensuring smooth changes and sharing experiences.
• Support the local community through activities and events.

This job would suit people who have

• A genuine care for the needs of customers and members.
• Great people skills and the ability to build positive relationships with customers and colleagues.
• A positive approach to change and problem solving.
• Flexibility to work a range of different shifts.

Why Co‑op?

• 30% discount on all Co‑op products in‑store plus 10% discount on other brands.
• Pension scheme with up to 10% employer contributions.
• Stream, a money‑management app giving you access to a percentage of your pay as you earn it.
• 31 days holiday (including bank holidays, pro‑rata for part‑time).
• Virtual healthcare services for you and your family.
• 24/7 employee assistance service.
• Full paid training and dedicated support for development and career progression.
• Rotas shared three weeks in advance, accessible on phone.
• Cycle‑to‑work scheme.

Building an inclusive workplace

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel supported. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

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