Mobile Cover Receptionist

Department: Temporary Cover Receptionist

Employment Type: Zero Hours

Location: Oxford

Compensation: £14.24 / hour

Description

Our team is looking for a Front of House Reception – Mobile Cover Representative to join us in Oxford. The role offers dynamic and flexible work, allowing you to showcase your reception skills while providing professional coverage during permanent representatives’ absences.

As a Front of House Reception – Mobile Cover Representative, you will play a crucial role in providing professional and flexible reception cover when our permanent representatives are absent. Your positive attitude, flexibility, and can‑do spirit will create a seamless and welcoming environment for our clients and tenants.

Key Responsibilities

• Provide seamless temporary reception cover, taking ownership of the reception area and meeting clients’ and tenants’ expectations
• Be the welcoming face of the building for the day by greeting and managing visitors in a friendly and professional manner
• Represent key stakeholders with a knowledgeable and positive approach
• Effectively manage couriers, post, and all deliveries
• Conduct general administration tasks
• Submit weekly reports on site activity as required

Building Management

• Develop effective relationships with clients, agents, and contractors
• Ensure the reception area is impeccably presented at all times
• Maintain pristine vacant spaces available for viewing
• Collaborate with property and facilities managers to ensure contractors carry out their duties effectively
• Report and manage issues through the correct processes
• Prioritize building security
• Demonstrate a proactive approach to problem‑solving

Additional Tenant Experience

• Read the local amenities file in the site notes to understand the area you are stationed
• Be aware of the site’s added value/promotional events and be prepared to support as required

Skills, Knowledge and Expertise

• Positive attitude and a can‑do spirit
• Flexibility and adaptability with a strong team spirit
• Calm under pressure
• Understanding of excellent customer service delivery
• Immaculate presentation and engaging demeanour
• Proactive with excellent communication skills
• PC literate with the ability to learn new software and be socially media competent
• Additional knowledge in building/facilities management is advantageous

Benefits

• Referral programme
• Wellness scheme, including a 24‑hour confidential helpline
• Company events
• LAH training Academy

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