Tesco Colleague – Strensall Express

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within the store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about the store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

Qualifications & Skills

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• The ability to take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

Eligibility

Minimum age 18 is required to apply for this role. Applicants must have passed the school leaver’s age. Where the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beer, wine and spirits, counters, bakery and driving roles, the applicant must be over 18.

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