The Ritz London Overview
Conceived by famous hotelier César Ritz in May 1906, with the aim of becoming the ultimate destination for guests looking to stay at the most luxurious hotel in the land, no expense was spared on its opulent interiors and lavish furnishings.
Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea.
In January 2002, The Ritz received a Royal Warrant for Banqueting and Catering Services. Awarded by His Royal Highness The Prince of Wales, becoming the first, and only hotel to have been honoured with this prestigious award. Now, 115 years after first opening its doors, The Ritz continues to offer guests the same exceptionally high standards and exquisitely luxurious experience that was the keystone in the creation of this world‑class hotel.
Position Overview
At every opportunity, our employees at the Ritz London create a positive, memorable and magical experience for both our customers and colleagues. We offer stylish service delivered by immaculate individuals. Our astonishing, breath‑taking interior attract guests from all over the world. We are proud of being the benchmark by which other hotels are measured.
We have an exciting opportunity for a dynamic and enthusiastic individual to join our team for a seasonal role.
Responsibilities & Essential Functions
The successful candidate will be committed to delivering exceptional service to our guests while maintaining The Ritz London’s 5-star luxury standards. As a Waiter/Waitress, responsibilities also include:
- To meet and greet guests upon arrival and departure, not forgetting to use the appropriate form of address (Sir, Lord, Count etc.)
- Maintain a positive attitude toward clients, the Rivoli Bar team and other departments
- To collect food and drink orders as soon as they are prepared
- To ensure that all food and beverages are served to the standard required
- To see that guests are enjoying their visit and that service is proceeding at pace
Entry Requirements
- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests
What We Offer
- Competitive salary
- Instant reward and recognition scheme
- Learning & Development opportunities
- Employee discount scheme
- Laundry service for tailored uniform
- Cycle to Work Scheme
- Meals on duty
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