Waiter – Heard
Premium burgers. Fresh ingredients. Consistent standards.
Heard is the smash burger concept from 2 Michelin-starred chef Jordan Bailey, serving bold flavours, exceptional produce, and fast‑paced hospitality with real standards. After a year touring the UK’s biggest events, our first site opened in Borough in February 2025 — and now we’re building a sharp, energetic floor team.
We’re looking for waiters who bring pace, warmth, and pride to every guest interaction.
The Role
As a Waiter at Heard, you deliver fast, friendly, and accurate service every shift. You’ll own your section, know the menu inside‑out, and support your team when it gets busy — all while keeping standards tight and energy high.
In Your First Year, You’ll…
- Hit speed and service targets across dine‑in and takeaway
- Nail full menu knowledge (including allergens) within one week
- Keep your section clean, calm, and moving smoothly
- Support the team during peak times — running food, clearing, and resetting
- Follow all floor systems: POS, cash handling, guest checks, and cleaning
- Help train new starters by leading through example
What You Bring
- FOH experience in a busy restaurant, bar, or café
- A clear, confident communication style
- Calm focus under pressure and a team‑first attitude
- Pride in doing the basics brilliantly — every shift
The Heard Package
- Full‑time, with consistent hours and paid breaks
- Monthly meal for you + 4 guests – on us
- Formal qualifications – including Mental Health First Aid and H&S Level 3
- Career progression – training, leadership coaching, and pathways into senior roles
- Service awards – from £100 after year one to a month off after ten
Love proper hospitality and fast‑paced service? Apply now and join the floor team at Heard.
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