Tesco Colleague – Fordingbridge Express

Job Description

Customers are at the heart of everything we do. This role requires a commitment to delivering great customer service in a fast‑paced environment.

Pay: starting at £13.28 an hour, increasing to £14.55 within the M25. Minimum guaranteed hours: 16 hours per week; flexible to as low as 12 hours for suitable candidates.

Responsibilities

• Help to serve shoppers better every day.
• Learn new things and be part of a diverse team where everyone is welcome.
• Know customers and serve them with passion and pride; give great natural service.
• Work across the store in service, picking and replenishment areas as required.
• Apply store training to work safely, effectively and serve customers brilliantly.
• Make decisions that are right for customers, delivering routines that meet their needs at the right time.
• Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Understand store performance, what you play and what we need to drive service and sales, reduce waste and shrink and deliver profit.
• Handle products with care to maintain quality and ensure they reach customers in the best condition.
• Live our values, make everyone feel welcome and always follow our policies.
• Accept deliveries into the store when required.
• Greet customers with a smile and serve them with pride.
• Build rapport with customers so they leave with a great shopping trip.
• Take initiative and make decisions that are right for customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be punctual, well presented and ready to be a brand ambassador.

Qualifications

• Minimum age over 18 required.
• Good communication and customer service skills.
• Ability to work across the store, including service, picking, replenishment and delivery areas.
• Willingness to learn and apply store policies and procedures.
• Flexible to work required hours, including mornings, evenings and weekends.

Equal Opportunity

Tesco is committed to creating an inclusive environment where all colleagues feel safe and valued. We appreciate diversity and welcome applications from all backgrounds.

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