Kitchen Leader
Full time 35 hours per week
Location: Unit ACS9, International Departure Lounge, Stansted Airport, Stansted CM24 1RW, GBR.
Responsibilities
As a Kitchen Leader at Pret a Manger, you’ll play a key role in ensuring the consistent preparation of delicious food that meets our high standards, while leading and inspiring your team to deliver excellence every day. You’ll act as a role model, promoting Pret’s core values and maintaining a safe, clean, and compliant kitchen environment. With a sharp eye for detail, you’ll manage stock counts and complete administrative tasks accurately to support smooth operations. Working closely with Managers, you’ll help oversee shift performance, resolve issues quickly, and ensure every customer enjoys a fresh and satisfying experience.
Qualifications & Attributes
- Be kind, honest and generous: bring genuine warmth and your authentic self to work every day.
- Bring your passion: share our passion for exceptional customer service.
- Spread joy every day: small acts of kindness (like giving away a free coffee on the house) are a big part of what makes the Pret experience special.
- Experience needed: you lead with purpose—driving team performance, protecting profit, and keeping customers happy through high standards and great energy.
Benefits
- Hourly rate: £16.35 (inclusive of mystery shopper bonus)
- After initial training, earn an extra £5 per hour for any shift started between 3–5 am
- 28 days annual leave (pro-rata if you’re part-time)
- Pension scheme, life assurance at 3x annual salary, and virtual GP
- Healthcare cash plan
- Free food and drink while you’re working
- Club Pret Membership (giving you 50% off food and up to 5 free barista‑made drinks a day)
- Loyalty award after 5, 10, 15, and 20 years’ service
- Regular rewards and recognition for excellent standards
- Access to marketplace discounts on shopping, travel, fitness, dining, tech, and more
- Flexible working hours, allowing you to balance work and personal priorities
- Comfortable free shoes to wear on shift
- Individual ways to grow: opportunities for learning, fully funded professional qualifications (apprenticeships Level 3), and internal transfer opportunities to explore
- Diversity and belonging: everyone is welcome and valued for who you are
- Pace and variety: fast‑paced work with many opportunities to build diverse skills
- Community and purpose: we contribute through The Pret Foundation, tackling homelessness, reducing food waste, and creating positive change
Values
- Happy Teams, Happy Customers
- Amazing Standards Every Day
- Never Standing Still
- Doing The Right Thing
Interview Process
- Initial phone screening followed by a 60‑minute shop‑based interview with the General Manager and the team
We encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process – your experience matters to us.
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