Coffee Shop/Barista Assistant
Northumbria Healthcare NHS Foundation Trust
The closing date is 14 June 2026.
We have a position available for a Coffee Shop/Barista Assistant for our coffee shop/deli in the Health and Wellbeing Centre. We are searching for an engaging, courteous Barista who is passionate about food and beverage preparation and education. The Coffee Shop/Barista Assistant will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks.
You will also maintain a clean and well‑stocked workspace and dining area, update displays, and continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation by being a trained coffee barista.
This vacancy will include working in the Health and Wellbeing Coffee Shop/Deli; however, you may be required to work in other areas of catering within the organisation.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
- Responsible for the preparation of foodstuffs, general cleaning of equipment and areas within the Health & Wellbeing Centre and preparation and service of food to staff.
- The post holder will be required to operate in the central dish wash area.
- Preparing foods, such as sandwiches or baked goods, and grinding and blending coffee beans, brewing coffee and tea, and serving items to customers.
- Packaging food and beverages for sale.
- Selling coffee and tea blends and brewing equipment, highlighting the differences between items, and educating customers about brewing methods.
- Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
- Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality.
- Updating signage and displays to attract customers.
- Taking inventory and replenishing items in display cases, at tables, or behind the counter. Working as part of a fun, high‑energy team.
- Adhering to all food safety regulations and quality controls.
Job responsibilities
- Receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.
- Serve food to staff and check temperature levels, and be aware of Food Temperature Regulations.
- Operate the central dish wash machine, cleaning, drying and checking of the crockery and cutlery.
- Preparation of vegetables, fruits and salads.
- Service of food in the Dining Room and associated areas and preparation of sandwiches, hot snacks and beverages where applicable.
- Operation of the cash register.
- Awareness of appropriate image/appearance to suit service needs.
- Be self‑reliant.
- Be flexible in working arrangements to cover for holidays and sickness and work all areas of the Health & Wellbeing Centre when required.
- Cleaning of premises and equipment to the required standard.
- Ensure compliance with the Food Hygiene Policy and the Codes of Practice. Work in a manner that does not contravene the Health and Safety procedures of the Hospital and the Hotel Services Department.
- Participate in training programmes relevant to efficiency, hygiene, fire drills, the requirements of the Health and Safety at Work Act 1974 and other courses as deemed necessary for the efficient operation of the department.
- This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in light of experience and changing circumstances in consultation with the post holder.
Person Specification
- Basic Food Hygiene and/or Level 1 Food Safety Certificate or must be achieved within 6 months of start date.
- Basic Numerate & Literate Skills.
- NVQ Level 1 or 2.
- GCSE Maths and English (or equivalent).
Experience and Knowledge
- Barista / coffee shop training or experience.
- Customer Service training.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary to submit for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer name
Northumbria Healthcare NHS Foundation Trust
Address
The Northumbria Health and Wellbeing Centre
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