Retail Colleague — Flexible Hours & Outstanding Service

Tesco UK • Fareham • Temporary • Working hours 16.75

Availability Window

Sun 05:00:00 14:00:00Mon 05:00:00 12:00:00Wed 05:00:00 12:00:00Sat 05:00:00 14:00:00

Pay

The rate starts from £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.

We guarantee a minimum of 16 hours/week. Fewer hours (minimum 12) are also available.

We schedule contracted hours within the availability windows, with 3 weeks’ notice.

Eligibility

Must be over 18.

Part-time positions (pre-6:15am or post-9:45pm, warehouse, etc.) require candidates above 18.

Benefits

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard (additional card shareable with family outside home)
• Access to free wellbeing services with a range of resources
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you – choose discounts, shares, cycle to work schemes, etc.
• Uniform provided and policies supporting all life’s moments

Responsibilities

• Know customers and serve them with passion and pride; give great natural service.
• Be passionate and knowledgeable about products and services within the store.
• Work across the store, including service, picking and replenishment areas where required.
• Apply training received, working safely and effectively.
• Make decisions right for customers, delivering routines that meet their needs at the right time.
• Participate in seasonal, community and charity events, creating an inclusive atmosphere.
• Understand store performance, playing your part to drive service, sales, reduce waste and shrink, and deliver profit.
• Handle products with care to maintain quality and ensure best condition for customers.
• Live our values, make everyone feel welcome, and always follow policies.
• At times, accept deliveries into the store.

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
• Take initiative and make decisions that benefit customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create team spirit and celebrate success.
• Be punctual, well presented and ready as a brand ambassador.

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