Overview
Join our Team as a Receptionist at Aspire Defence Services Limited (ADSL)
Salary: Up to £26,800 per annum
Hours: 37.5 hours per week, shift work with a mixture of earlies and lates (0600-1400 and 1400-2230) on a 3 week rolling schedule, this includes working two weekends and one weekend off
Location: Aldershot
Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven Receptionist to be part of our exciting journey. You will deliver a professional front-of-house service within leisure facilities at Aldershot Garrison, supporting the Customer Service Team and ensuring an excellent experience for all users.
What We Offer
- Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday
- Pension Plan: Contributory Company Pension Plan matched up to 6%
- Insurance: Individual life assurance and personal accident cover
- Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets
- Reward and Recognition: Celebrate outstanding achievements
- Employee Assistance Program: Funded program with onsite mental health first aiders
Your Role
- You will be delivering a high level of customer service, managing enquiries and resolving complaints efficiently.
- You will be administering bookings using both computerised and manual systems.
- You will be operating the cash register, handling payments, recording takings and balancing tills.
- You will be issuing and managing hire equipment, literature and public information displays.
- You will be maintaining reception operations including telephone, public address and facility systems while keeping the area tidy and presentable.
- You will be complying with security, safety procedures, and supporting training of team members when required.
What We’re Looking For
- Qualifications: You will have GCSEs in Maths and English, demonstrating a solid educational foundation to support administrative and customer service responsibilities.
- Experience: You will have proven experience delivering excellent customer service with strong communication skills, alongside the ability to manage tasks in an organised and methodical manner while working independently.
- Skills: You will have a professional telephone manner and be confident using Microsoft Office applications, with the ability to prioritise tasks, maintain accuracy and deliver high standards in a busy front-of-house environment.
Additional Information
- The Garrisons are tobacco-free working environments.
- Security clearance is required prior to starting with us.
- We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.
- Please note, this vacancy may close early if we receive a high volume of applications.
Ready to Join Us? If you’re ready to take on a challenging and rewarding role, apply now and be part of our dedicated team supporting the armed forces across Hampshire and Wiltshire.
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