Head of Planned Works

Interim Head of Housing Works

Based in South Coast, hybrid working.

Length: 6 months

We are seeking to appoint an interim Head of Housing Works to lead the delivery of safe, high-quality, and sustainable homes for residents. The role will drive a significant transformation programme, reshaping services to improve outcomes for tenants while supporting the development of resilient and thriving communities across the city.

Key Responsibilities

• Prioritise the performance and sustainability of the housing system while building relationships with leaders of the council to agree priorities and mutual strategy
• Use the housing drumbeat of governance to collaborate with SLT leaders to align priorities, allocate resources, remove blockers and manage escalated risks to drive week on week improvement
• Build a housing culture that empowers managers and staff to get to the root cause of problems, make space for collaboration, improvement across functions
• Ensure high quality services are delivered that comply with regulatory standards and budgetary constraints
• Ensure all work is delivered in line with statutory, regulatory, and technical requirements, including the Building Safety Act, Decent Homes Standard, Awaab’s Law, and all relevant health & safety and CDM regulations
• Support the design and rollout of effective data management systems and processes
• Clearly articulate delivery capacity, limitations, and trade-offs, using evidence to guide decisions and reduce reliance on unsustainable practices or reactive solutions
• Draw on customer feedback and delivery experience to strengthen how repairs, maintenance, and works are planned, sequenced, and delivered
• Produce an annual business plan for Housing Works, establish operational budgets, and collaborate with SLT colleagues to drive value for money while jointly owning decisions, priorities, and trade-offs

Skills, Experience and Knowledge

• CIH Level 5 qualification (or higher), or equivalent proven expertise and experience in housing
• Ongoing professional development within housing, particularly in health & safety, compliance, and leadership
• Strong working expertise in the Building Safety Act 2022 and the Regulator of Social Housing standards, including Decent Homes requirements
• Proven experience in commissioning services, including implementing digital job management, diagnostic, and reporting tools to enhance end-to-end service delivery
• Highly effective communication, negotiation, and influencing abilities, with the capability to work confidently within political settings and alongside partner organisations
• Desirable qualifications include Chartered Surveyor (MRICS/FRICS), NEBOSH National Certificate in Health and Safety or APM Project Management

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