Job Description
Job Type: Permanent
Location: This role can be based anywhere in the UK but there is an expectation of regular travel to the Edinburgh Lothian Road office.
Flexible Working: All roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balance this with business requirements during the recruitment process.
Closing Date: 11th June
Salary and Benefits: From £31,800 plus an indicative bonus range of 8-16%, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.
The Role
- Support the day-to-day running of the channel, completing due diligence requests accurately and in a timely manner, responding to concession requests, and managing proposition mailbox queries to support colleagues across the channel and wider business.
- Support activity in relation to the discovery, design, delivery, deployment and ongoing management of Standard Life’s Intermediary Proposition.
- Manage ongoing oversight aspects of the propositions under own responsibility to ensure that adviser, customer and business benefits are achieved and maximised, risks are identified and appropriately managed, and activity is prioritised.
- Identify and resolve or where appropriate, elevate risks and issues in a coordinated manner with others within proposition and across other parts of the business.
- Support ensuring that our products and proposition continue to meet customer and adviser needs, are suitable for our markets, meet all regulatory requirements, manage risks effectively and deliver the business commercial objectives.
What We Are Looking For
- Develop and maintain a deep understanding of adviser and customer needs and behaviours, so that discovery, design, delivery, deployment and ongoing management can be tailored to reflect these needs.
- Understand the impact of changes in the wider market – adviser and customer needs, market suitability, legislative, competitive, social and technological – and use this knowledge to help develop, deliver or manage Standard Life’s intermediary proposition.
- Demonstrate robust understanding of risk management within the area and evidence that controls are in place to comply with applicable regulatory requirements ensuring that customer outcomes are in line with the relevant frameworks.
- Evidence that all activity has been carried out in line with all relevant aspects of the proposition governance framework.
We Want To Hire The Whole Version Of You.
We are committed to ensuring that everyone feels accepted and welcome. Applicants from all backgrounds are encouraged to apply. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.
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