Hub Officer – Pollards

Company: Moat Homes
Apply for the Hub Officer – Pollards
Location: London
Job Description:

As our Hub Officer, you’ll be at the heart of community life in Pollards Hill. You’ll help deliver a wide range of activities for children, young people, adults and older residents – supporting wellbeing, confidence, skills and social connection.

What you’ll be doing

  • Deliver activities and programmes that help residents improve their health, wellbeing, confidence and skills.
  • Support customers of all ages to get involved, feel included and build positive networks.
  • Work alongside the Wellbeing Studio team, PHCC and local partners to co‑create a customer‑led programme.
  • Develop engaging, outcome‑focused sessions shaped by community needs.
  • Build partnerships, spot opportunities and contribute to projects that enhance lives in Pollards Hill.
  • Capture data, stories, photos and case studies (in line with governance guidelines) to help us reflect the real impact of our work.
  • Contribute to the smooth running of the hub, including volunteer support and occasional events.

Qualifications

  • Experience of engaging children, young people and adults in community or wellbeing activities.
  • The ability to listen, empathise and build trust with our customers.
  • Strong communication skills – confident engaging people in person, in writing and verbally.
  • Good numeracy, literacy and IT skills (including Outlook, Word and Excel).
  • The ability to work both independently and as part of a team, including alongside volunteers.
  • A creative, adaptable and solution‑focused approach to delivery.
  • Flexibility to work some evenings and weekends to support community needs.

Additional desirable qualifications

  • Local knowledge of Pollards Hill and the issues affecting residents.
  • Access to a car with business‑use insurance.
  • An understanding of housing policies, safeguarding and confidentiality.
  • Experience planning events and community activities.

About Disability Confident

Disability Confident employers offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job as defined by the employer. For more details, please consult the disability confident information on the organisation’s website.

Hours

Working 14 hours per week – Wednesdays 9am to 5pm, plus flexibility for the remaining 7 hours across the week, including some evenings. Details to be discussed at interview.

Salary

£10,850 – £13,562 per annum (salary offered within this range, dependent on experience) plus a car allowance of £932 per annum and a London allowance of £1,096 per annum.

Contract

12‑month fixed‑term contract.

Benefits

Enjoy competitive salaries and generous leave. Benefit from numerous personal and professional development opportunities.

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Posted: June 4th, 2026