UK Dialler & Capacity Planning Lead

A leading financial services company based in Kilmarnock seeks a Dialler & Capacity Planning Manager to enhance business performance through effective leadership of dialler and contact operations. The role demands fluency in resource management, with oversight of data streams while ensuring compliance with regulations. Successful candidates will demonstrate expertise in improving contact centre performance and possess strong analytical skills. The position focuses on fostering a high-performance culture within a multi-disciplinary team.#J-18808-Ljbffr…