Airport Guest Experience Lead & Concierge

Job Search Place Limited is seeking a Concierge/Host for a permanent full-time role at Birmingham Airport. The position offers an hourly rate of £13.60. In this role, you will manage the Customer Care Agents while maintaining high service standards and facilitating effective communication between teams.

The ideal candidate should have prior customer service experience and excellent communication skills. Benefits include 5.6 weeks annual leave, financial advice, employee referral schemes, and access to mental health support.

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