An exciting opportunity has arisen for an Automotive Service Advisor / Parts Advisor to join a well‑established auto parts store, specialising in providing high‑quality products and services to a diverse range of trade customers.
As a Service Advisor / Parts Advisor, you will be responsible for ordering and reserving parts, assisting with after‑sales queries, and managing customer relationships.
This full‑time role offers a salary range of £28,570 – £35,800 and benefits. Candidates with prior automotive experience, including Vehicle Technicians, or current non‑automotive customer service roles (e.g. Customer Service Advisors), will also be considered.
Responsibilities
- Drive telesales through cold acquisition, relationship building, and outbound calls.
- Handle after‑sales questions in collaboration with the service department.
- Drive sales through prospecting, acquiring, and maintaining customer accounts.
- Engage with customers via phone, email, and in‑person interactions.
- Foster relationships with workshops, service advisors, and customers.
- Make estimates and provide solutions where needed.
- Assist with parts inventory checks.
Qualifications
- Previously worked as a Parts Advisor, Parts Adviser, Parts Sales Advisor, Parts Specialist, Service Advisor, Aftersales Advisor, Parts Consultant, Vehicle Technician, Vehicle Mechanic, Car Mechanic, Car Technician, or Car Sales executive, or in a similar role.
- Must have prior experience in the automotive industry.
- Strong technical knowledge of motor vehicle operation.
- Background in parts department.
- Fluent in Dutch or German.
- Full valid driving licence.
Shift
- Monday – Friday: 8.00am – 5.30pm
Benefits
- Additional leave
- Company pension
- Company events
- On‑site parking
- Profit sharing
- Free food
- Employee Discount
- Casual dress
Apply now for this fantastic opportunity for an experienced Service Advisor / Parts Advisor to make a significant impact in an exciting and fast‑paced environment.
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