Plastic Surgery Medical Secretary — Flexible Hours & Development

Site Queen Victoria Hospital, East Grinstead – Salary £28,392 to £31,157 per annum (pro‑rate for part‑time).

Benefits

• Tailored personal development to support career aspirations, including accredited clinical and management development programmes
• Flexible working arrangements for a work‑life balance that suits you and your needs
• A dedicated reward programme, offering a range of national and local discounts, cashback and tax relief schemes

Responsibilities

• Provide full secretarial and administrative support to the Plastics Department.
• Work flexibly and sensitively with other disciplines both on and off the Queen Victoria Hospital site.
• Provide and receive confidential and sensitive information, written, aural or verbal, with patients, relatives, staff or external parties.
• Review and manage the patient pathway to ensure all RTT targets are met, escalating concerns when they arise.
• Communicate sensitively and appropriately with patients suffering from serious illness.

Person Specification

Qualifications

• Secondary education to GCSE level including English and Maths
• NVQ level 3 in administration or equivalent experience
• AMSPAR Level 3 Certificate in Medical Administration
• RSA Level III

Experience

• Significant experience in secretarial/administration, preferably in a medical setting
• Previous medical secretary experience

Knowledge

• Knowledge of the principles of confidentiality and data protection

Skills

• Excellent keyboard skills
• Proficient use of computers and software packages, including the knowledge of databases and spreadsheets
• Capability to work under pressure
• Attention to detail with high degree of personal organisation, prioritisation and self‑management

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