Mental Health Support Worker – Shepshed

Salary and Location

Salary: £24,871 – £25,371 per annum

Location: Shepshed, Leicestershire

Hours: 37 per week

Closing Date: 07/06/2026 23:59

Working Hours & Shifts

This is not a 9–5 role. You’ll work flexible shifts across weekdays and weekends, including:

• 8:00am – 3:00pm
• 8:00am – 4:00pm
• 10:00am – 6:00pm
• 2:00pm – 9:30pm

What You’ll Be Doing

• Supporting individuals with complex mental health needs in a person‑centred way
• Helping people to develop independence and daily living skills
• Supporting with routines such as medication, appointments and daily structure
• Offering practical support with cooking, cleaning, budgeting and maintaining a tenancy
• Encouraging emotional wellbeing, confidence and positive coping strategies
• Following, reviewing and contributing to risk assessments and support plans
• Working alongside multi‑agency professionals, families and wider support networks
• Maintaining accurate records and following policies, safeguarding and legislation
• Supporting individuals to reduce dependency on substances where appropriate
• Responding calmly and professionally during periods of emotional distress

What You’ll Bring With You

• Compassion and a genuine belief in recovery and independence
• Confidence supporting people with mental health needs
• Strong communication and relationship‑building skills
• Resilience, patience and emotional intelligence
• A proactive and solution‑focused approach
• The ability to remain calm, professional and empathetic under pressure
• Good organisational skills and confidence with record keeping
• An understanding of safeguarding and vulnerable adults

Benefits

• Wellbeing plan
• NCHA pension
• Free DBS checks
• £250 referral bonus
• Generous annual leave
• Free healthcare
• Cash plan
• Company social events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes

The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been delivering care and support to people across the East Midlands since 1973.

Location & Transport

The service is based in Shepshed with limited public transport. Access to your own transport is desirable.

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