Accounts Payable Surge Lead
Location: Birmingham (On-site, 5 days per week)Contract Length: Initial 5-6 months
About the Role
Hays is partnering with a local council to recruit an Accounts Payable Surge Lead to support a major finance transformation programme. You will join a dedicated AP Surge Team, created to stabilise, enhance, and accelerate performance across cashflow‑critical and customer‑facing transactional processes. This is a hands‑on SME role, requiring deep Accounts Payable expertise, strong analytical capability, and a proactive approach to preventing payment delays, resolving defects, and protecting business continuity.
Key Responsibilities
- Accounts Payable SME Support
- Resolve complex supplier invoice processing issues.
- Investigate and fix 3‑way match failures (PO / GR / Invoice).
- Identify and correct vendor master data defects.
- Troubleshoot and resolve payment run errors.
- Address workflow approval breakdowns and bottlenecks.
- Invoice Processing & Backlog Management
- Support Invoice Processing Assistants with high‑volume transactional work.
- Clear backlog caused by new system bedding‑in.
- Undertake manual entry when automation fails or exceptions occur.
- PO / Procurement Liaison
- Work with Procurement to resolve PO data issues causing match or posting failures.
- Support improved PO compliance and quality upstream.
- Integration & Banking Support
- Investigate and resolve payment file integration issues.
- Manage and troubleshoot bank acknowledgement failures and reconciliation gaps.
About You
- Strong AP subject matter expertise, ideally within large or complex organisations.
- Experience working in environments undergoing transformation or system change.
- Hands‑on, detail‑focused approach with excellent problem‑solving capability.
- Confident liaising with suppliers, Procurement, Finance, and technical teams.
- Ability to work under pressure and sustain business‑critical payment operations.
- Must have experience with Oracle Fusion (essential for senior candidates).
Midlands Base – 5 days a week on Site.
If you have the relevant Accounts Payable expertise and project experience, we would love to hear from you. Please apply with your up‑to‑date CV to be considered for this opportunity.
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