Ag Service Technician – Marlesford

We are currently looking for an experienced Service Technician to join the established team at our Marlesford branch, based in Suffolk.

Role Purpose:

Reporting directly to the Service Manager, your role will be to repair and maintain equipment sold by the Company’s sales departments within its designated area.

• Proven experience within the Agricultural industry would be advantageous
• Ability to diagnose faults using the latest software and successfully carry out repairs which may be chargeable, warrantable or internal jobs.
• Ability to repair and maintain equipment for customers associated with Agricultural or Horticultural machinery and equipment
• Lifting heavy machinery, applying common sense to items that require the assistance of special tools
• Liaise with customers and suppliers as required
• Has the ability to work alone using your own initiative and as part of a team
• Ability to adhere to health and safety practice and procedures at all times
• Maintain a good general level of health and fitness
• Self‑motivated
• Excellent customer service skills as this is a customer‑facing role

Job Categories: After Sales Support

Job Type: Permanent, Full Time

Job Location: Marlesford

Ref No: WS2290

Additional Information

• Start Date: Immediate, but subject to candidate notice period.
• Working Hours: 39hrs per week – 8am to 5pm Monday to Thursday, 8am to 4pm Friday (1‑hr unpaid lunch). Overtime paid at time and a half on completion of 39 hours.

Benefits

• Competitive pay depending on experience
• Company van and company mobile phone
• 32 days holiday (inc. bank holidays)
• Workplace pension
• Life assurance (2× salary)
• Country store staff discount
• Company sick pay scheme
• Flu jabs
• Employee referral scheme

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