Scheme Support Officer

A full‑time, permanent Scheme Support Officer position is available in our supported housing service at Janner House, Cardiff. The role requires working on a rolling rota which includes days and sleep‑in shifts (additional £62.64 sleep‑in payment).

Key responsibilities

• Assist the Project Workers in delivering support to people accessing the service, helping them set realistic goals around independent living, confidence building, training, employment and overall health and wellbeing.
• Support and engage people to achieve their full potential.
• Build rapport with vulnerable and disadvantaged individuals, provide appropriate support and advice.
• Work within a team, prioritise tasks and manage your own workload with minimal supervision.
• Develop networking skills by working in partnership with external agencies and encourage community engagement.
• Adapt your approach to meet the needs of clients with complex behaviours, including alcohol misuse, mental health, substance misuse and anti‑social or offending behaviour.
• Respond to challenging and emergency situations appropriately.

Skills and experience required

• Relevant experience or transferable skills in supporting vulnerable populations.
• Good communication skills and the ability to demonstrate the right attitudes in line with Codi Values.
• IT literacy.
• Ability to work well within a team and prioritise tasks.
• Ability to work independently with minimal supervision.
• Awareness of issues faced by people at risk of homelessness.

What we offer

Sleep‑in shifts at the scheme provide a secluded area with bedroom, bathroom and kitchen facilities. Pay and benefits details are available through Codi Perks & Benefits.

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