Receptionist & Admin Assistant
The closing date is 14 June 2026
This is an opportunity to make a difference by supporting colleagues and helping patients in our Oral, Maxillofacial Surgery and Orthodontic Department.
We are looking for a friendly, enthusiastic and proactive individual who has exceptional multi‑tasking skills to manage the outsourcing of referrals, maintain accurate records, update patient outcomes appropriately, and assist with the smooth running of a busy reception area.
Main duties of the job
This role will involve a mixture of administration and reception duties including managing outsourcing of referrals and all associated administrative tasks, greeting patients, entering information onto Millennium, booking appointments, making and receiving telephone calls, and other administrative duties as required. The role is intended to be flexible.
Competent computer skills are essential, and a cheerful, friendly and flexible approach to the workload is necessary. The role will involve multi‑tasking with ever changing priorities.
Qualifications & Training
- GCSE or equivalent qualifications in English and Mathematics
- Knowledge and previous experience of using Trust computer systems (i.e. Millennium)
Knowledge & Experience
- Knowledge and previous experience of working in the NHS or similar patient/customer focused environment
- Experience of working on a reception desk
Specific Skills
- IT literate, including knowledge of Microsoft Office – Word, Outlook, Excel
- The ability to communicate effectively verbally and in writing to patients and staff at a range of levels, including on the telephone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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