We’re looking for a Campsite Assistant to work at Great Langdale Campsite. This role is all about making sure that people have their best possible experience of an outdoor holiday with the National Trust. Internally, within the National Trust, you’ll be known as an ‘Outdoors Holidays Operations Assistant’.
Salary: £13.25 per hour
Contract Type: This is a zero‑hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays, but does not require evening or split shifts.
Working Pattern: Although hours are not guaranteed, we expect to offer up to five shifts per week (37.5 hours total), with a mix of early and late shifts. The earliest start time is 7:00 am and the latest finish is 9:30 pm. Shift patterns will vary depending on business needs, and are likely to include weekends.
Contract Duration: Fixed term until 28th September 2026
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
You’ll help to keep the campsite and bunkhouse clean, well‑maintained and welcoming for all guests. This includes practical tasks like cleaning and basic maintenance, reporting any repairs needed and generally being a friendly contact for everyone staying here.
You’ll be greeting people, helping with their bookings and dealing helpfully with their enquiries or complaints. You’ll also help to run the campsite shop when needed. Everything you do day‑to‑day will make a big difference to someone’s holiday, and help to make things run smoothly and to the standard that guests expect from the National Trust.
You can view the full role profile for this role in the document attached. You don’t need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we’re looking for
- Happy to work in all weather conditions, as this is an outdoor role
- Focused on giving great service to everyone you meet
- A team player, but also happy to work on your own initiative
- Well‑organised and adaptable
- Willing to learn new skills
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
National Trust place
Great Langdale Campsite, Great Langdale, Ambleside, LA22 9JU
Documents
Outdoors Holidays Operation Assistant – Career Level A2.pdf
Requirements
Compliance. Eligibility to Work in the UK
Additional information
Closing Date: 14th June 2026
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
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