Technical Assistant

Job Title

Technical Assistant

Department

Technical

Line Manager

Technical Manager

Purpose of Role

• Provide technical support to internal and external stakeholders
• Complete thermal and EMC tests and document the results
• Assist with the design and development of products by building and testing prototypes
• Testing, fault finding and value engineering of lighting products and components
• Provide support and assistance to the Quality, Product Design, Production Assembly, Sales and Engineering teams

Role Tasks

• Complete thermal and EMC test data diligently and document the results in report format
• Assist and support the Customer Service with technical enquires
• Build prototype luminaires to aid Engineering and Product Design Teams
• Work with the Quality Department to investigate and report on Customer returns
• Maintain a clean and tidy working area, and adhere to company health and safety policies

Person Specification

You will be self-driven, conscientious, with good communication skills. Mature and credible with an ability to work on your own initiative or as part of a team. You will have a clear focus on high quality and an attention to detail, with the ability to work flexibly. High level of professionalism.

• Have an understanding and knowledge of electronics and electrical systems to A-Level or BTEC (preferred)
• Competent at Through hole and SMT soldering down to 0805 component size (preferred)
• Experienced in fault-finding and testing of electrical and electronic components (essential)
• PCB Design (EasyPC) / Solidworks / Composer (advantageous)
• Ability to work at pace with energy
• Good written and verbal communication skills
• Conscientious and proud of the quality of work produced
• Ability to prioritise own workload and seek support where necessary
• Computer Literate with the ability to use MS Office and the EFACS system (training given if required)
• Flexible approach to work and be prepared to work overtime and off-site if required
• Good attention to detail
• Team player with the ability to work with and support other team members

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