About The Role
Foxtons APAC is an experienced in‑house team consisting of native Mandarin and Cantonese speakers, who together provide a London hub to help Chinese and international customers achieve their property aspirations within one of the world’s leading real estate markets. Our Asia‑Pacific team offers industry‑leading expertise and guidance across the market, from sourcing, purchasing and selling properties to formulating bespoke lettings strategies, all with up‑to‑the‑minute legal, financial and regulatory insight, supported by a team of select partners. Due to the ongoing success of our international reach we are looking to expand our Asia‑Pacific Team and hire a Mandarin speaking Property Manager so that we can continue to better service our overseas clients and landlords. This is an exciting opportunity to play a critical part in a successful and growing department, within London’s leading estate agency.
What you’ll be doing
The Foxtons Asia‑Pacific (APAC) Property Management team offers professional advice and assistance to tenants and landlords in our APAC portfolio who have requested our premium service, to ensure that each tenancy runs smoothly from start to finish. Each of our dedicated Property Managers provides a single point of contact for both landlords and tenants and offers advice on all aspects of the tenancy lifecycle, including financial, rental, and legal matters as well as organising any necessary maintenance projects.
We offer
- Salary: £26,000 – £30,000 per annum, depending on experience
- Training & Development: Full onboarding and support to gain your ARLA qualification
- Career Progression: Regular reviews and opportunities to grow within the business
- Inclusive Culture: Equity, Diversity & Inclusion networks and Foxtons‑funded social events
- Volunteering: One paid day per year to support a cause you care about
- Wellbeing Support: Enhanced sick pay, confidential support line, Mental Health First Aiders, coaching platform, and subsidised gym membership
- Team Events: Christmas Party, Summer Sports Day, and regular socials
- Family Support: Enhanced parental leave and family‑friendly policies
- Pension Scheme: Contributory pension to support your future
About You
Our Property Managers have unparalleled expertise and the drive to make it happen – it’s what sets Foxtons customer service apart. So, if you take pride in making sure everything runs smoothly, always on your game, always looking to make a difference, this is the career for you.
As well as being a fluent Mandarin speaker, you will need strong organisational skills, excellent attention to detail, the ability to problem solve. We are also looking for people who share our passion for delivering exceptional customer service so the successful candidate will have a professional approach to customer services and enjoy communicating with people over a variety of platforms.
No previous property management experience is required, as full training and ongoing development will be provided. Prior experience in a professional customer service environment is desirable but also not essential. What it takes is a special kind of mindset and a burning ambition to succeed at Foxtons. Turn up with that, and we promise to provide all you need to excel.
About The Company
As London’s number 1 estate agency brand, our customers choose us because we get it done. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market‑leading technology and the opportunity to work alongside some of the industry’s most influential professionals.
We are committed to our corporate social responsibility, providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers, and engaging in local events. Employees receive annual paid time off to volunteer at a charity of their choice.
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