Job Introduction: Job Title: SEND EHC Coordinator. Location: Hemel Hempstead or Stevenage. Starting Salary: £34,434 pa with opportunity to progress to £37,280 per annum. Hours: 37 per week. Contract: Permanent/1-year fixed term or secondment opportunity covering maternity leave.
Inclusion is at the heart of everything we do. We continue to strive to improve outcomes for children and young people with SEND. Join our growing team of passionate professionals who share a commitment to making a real difference.
About The Role
As an EHC Coordinator, you’ll manage and process EHC plans within a complex legal framework and tight statutory timescales. This is a highly process‑driven role, requiring meticulous attention to detail and strong case management skills. You’ll review documents, implement legal requirements, and create, amend and maintain plans that shape the support children receive. You’ll communicate regularly with practitioners, parents and carers, focusing on statutory processes and decision‑making rather than direct interaction with children or young people.
Responsibilities
- Develop the highest standards of achievement and inclusion for children and young people with SEN through effective casework within the policy and budget framework of the Council, ensuring a focus on preparing for adulthood from the earliest ages.
- Prepare information for parents, children, young people and schools, providing clear, timely information that engages partners in understanding their responsibilities.
- Manage and process statutory casework within legal and internal timelines.
- Work collaboratively with professionals across education, health and care services.
- Ensure effective case management, integrated working practice and successful outcomes for children.
- Participate in resource decisions, leading where appropriate, including assessment decisions, specialist provision and panel meeting chairing.
- Represent Children’s Services at annual reviews, chair multi‑agency meetings and other meetings with professionals and parents/carers as required.
- Contribute to the development of policy, procedures and provision for children with SEN, maintaining up‑to‑date knowledge of legislation and departmental policies, and supporting induction, training and support for team members.
- Input and maintain accurate database records and participate in the Local Authority’s monitoring and quality assurance systems.
About The Team
- School Age SEND – Hemel Hempstead: Responsible for children and young people aged 5–19 with an EHCP who attend a school (Primary, Secondary or Special Schools).
- School Age SEND – Resolutions – Hemel Hempstead: 2 permanent posts and 1 fixed term/secondment maternity cover. Responsible for resolving Stage 1, Stage 2 and Urgent Concern complaints, focusing on early dispute resolution and mediation preparation.
- Services for Young People (Age 16+) – Hemel Hempstead or Stevenage: Responsible for young people aged 16 and over with an EHCP who attend a college, complete an apprenticeship, are in training, a supported internship or are not in education, employment or training. Also support care leavers aged 18+ with an EHCP.
- Early Years SEND: Responsible for children aged 0–5 with an EHCP.
Essential Qualifications
- Strong understanding of the SEND Code of Practice and the Children and Families Act 2014, with the ability to interpret and apply this guidance effectively in practice.
- Strong communication and relationship‑building skills.
- Ability to manage deadlines and work under pressure in a busy environment.
- Excellent written skills to support accurate case recording and contribute to quality EHC plans.
- Experience of working with children, families or professionals in education, health or care settings, or transferable skills/lived experience relevant to SEND.
- Hold a current driving licence and have access to a vehicle for work.
- For Resolutions / Tribunals: Ability to analyse the EHCCO process to identify failures and lead mediation and early dispute resolution work.
Desirable Qualifications
- Previous experience with casework management.
Additional Information
Disability Confident – We are a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
Safeguarding – This role requires a Disclosure & Barring Service (DBS) check.
Driving Required – You must have the ability to drive and/or travel around Hertfordshire, either using your own transport or a company car.
English Fluency – The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.
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