Retail leader with strong emphasis on sales and customer service

About The Role

Join The Woodhouse Day Spa – Cleveland as a Retail Leader, where your passion for sales and customer service will shine. In this dynamic role, you will lead a team dedicated to providing an exceptional spa experience while driving retail success.

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Responsibilities

• Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service.
• Develop and implement effective sales strategies to maximize product sales and enhance customer engagement.
• Monitor inventory levels and manage product displays to ensure an inviting shopping experience.
• Conduct training sessions to enhance team skills in product knowledge and customer interaction.
• Assist customers with product selection and provide personalized recommendations.
• Analyze sales data to identify trends and opportunities for growth.
• Maintain a clean and organized retail environment that reflects the Woodhouse brand.
• Collaborate with management to develop promotional campaigns and special events.

Requirements

• Proven experience in retail management, with a strong emphasis on sales and customer service.
• Excellent leadership skills with the ability to inspire and motivate a team.
• Strong communication and interpersonal skills to build relationships with customers and staff.
• Knowledge of spa and wellness products is a plus.
• Ability to analyze sales data and make informed decisions.
• Flexibility to work evenings and weekends as needed.
• High school diploma or equivalent; additional retail management training is preferred.
• Positive attitude and passion for delivering exceptional customer experiences.

Compensation

$15.00 – $18.00 per hour

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