What’s in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we offer a comprehensive package of benefits including retailer discounts, savings schemes, health and wellbeing support, and pension arrangements. Examples include: Booker colleague card with 10% off purchases and double discount events up to three times a year; after 3 months service Tesco colleague discount card with 10% increasing to 15% off most Tesco purchases for a 4 day period after every four-weekly pay day; 10% off at Tesco Cafe and 20% off all F&F purchases; 10% off pay monthly & SIM only deals with Tesco Mobile; up to 30% off car, pet and home insurance at Tesco Bank; free eye tests with spend, eyewear discounts, health checks, discounted RAC breakdown cover, cycle to work schemes, Save As You Earn share scheme after 3 months, retirement savings (pension) with Booker matching up to 5%, life assurance, Employee Assistance Programme and Virtual GP; healthcare and wellbeing resources; and a great holiday package. Terms and conditions apply.
About the role
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or picking deliveries, the opportunities are endless, but everything you do matters in making sure customers get what they came for, served quickly and efficiently. We are looking for someone with a can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities
- Responsible for the accurate picking and dispatch of goods by picking against a handheld terminal and advising the Manager of any differences.
- Check quality, shelf life and ensure packaging is robust in preparation for delivery.
- Provide a high standard of customer service by processing deliveries efficiently and to target.
- Be polite when dealing with delivery staff and respond appropriately to queries and complaints, referring any complex situations to someone who can help.
- Work to designated pick rates and maintain a can-do attitude; be on time and properly presented.
Qualifications
- Can-do attitude with comfort working to meet designated pick rates.
- Passion for customer service and willingness to go the extra mile for customers.
- Reliability: always be there, on time and properly presented.
About the Company
Booker is the UK’s leading food & drink wholesaler, serving independent retailers, caterers and small businesses from locations across the country. We operate over 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites and 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we want you to feel represented and able to be yourself at work. We welcome conversations about flexible working and support for life events. Booker is a Disability Confident Committed Leader and we are committed to providing a fully inclusive and accessible recruitment process. For accessibility information, please contact recruitment@bookergroup.com.
Note: We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as warehouse, beverages, or driving roles. On high-volume applicant days, some roles may close earlier than the advertised end date. We will offer feedback to candidates who attend an interview. Booker Group is part of Tesco plc but operates separately; benefits may differ from those offered at Tesco. For more information, visit www.bookergroupjobs.co.uk
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