Technical Operations Administrator
Location: Slough
With over 40 years’ experience in mechanical and electrical maintenance, Acorn is a trusted provider of building services across London and the South East. Known for our technical expertise, reliability and long‑standing client relationships, we deliver innovative, safe and efficient solutions across a wide range of sectors.
We are currently looking for a Technical Operational Support / Administrator to join our Operations team. This position is ideal for someone with a strong technical foundation who is keen to play a key role behind the scenes, supporting service delivery across a diverse portfolio of client accounts. Working closely with operational leadership and engineering teams, you will help ensure everything runs smoothly day‑to‑day.
In this role, you will support core operational functions, helping to maintain high standards of safety, compliance and service performance. It’s a fast‑paced and varied position where your organisational skills, attention to detail and ability to coordinate multiple priorities will have a direct impact on successful service delivery.
Package & Benefits
Salary: up to £30,000
Hours: 37.5 per week, Monday to Friday
- Pension scheme
- Company Events
- Wellbeing Benefits – 24 hours turnaround GP appointment for the whole family
- 25 days holiday – plus bank holidays
Responsibilities
- Provide day‑to‑day technical and operational support to the Regional Operations Manager and wider team
- Assist in managing client service delivery across a portfolio of accounts
- Support engineering teams with risk assessments and method statements for higher‑risk activities
- Help ensure all compliance documentation, site records, KPIs and SLAs are maintained and achieved
- Carry out site visits, audits and inspections as required to support QHSE standards
- Assist with monitoring work in progress and reporting on operational performance
- Support the identification and implementation of service improvements across contracts
- Maintain accurate records and ensure timely reporting to both internal stakeholders and clients
- Build positive working relationships with clients, engineers and subcontractors
- Contribute to a culture of safety, quality and continuous improvement
Essential
- Experience working within facilities management or a similar environment
- Good communication and stakeholder engagement skills
- Strong organisational and administrative ability
- Ability to interpret technical information and support compliance processes
- Good IT skills and familiarity with CAFM or operational systems
Desirable
- Understanding of QHSE processes and site compliance requirements
- IOSH or similar health and safety awareness qualification
Key Behaviours
- Detail‑oriented and highly organised
- Proactive and willing to support across multiple areas
- Strong team player with a collaborative approach
- Professional and client‑focused
- Able to work in a fast‑paced environment
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