Job title: Building Safety Admin Support Assistant
Salary: C1 £28,598 – £31,022
Hours: Full-time (37 hours)
Contract: Permanent
Location: Leeds City Council Print Unit / Leeds Building Services Office / Remote working
About
We are looking to appoint a motivated, reliable, and hardworking admin support assistant to join the building safety and asbestos teams within the housing Asset Management department.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.
The position will be a hybrid role supporting the building safety and asbestos team. As an admin support assistant, you will provide accurate and timely administrative and performance support to service managers and operational teams.
About You
- Excellent administrative skills with the ability to manage high volumes of documentation
- Strong organisational skills to prioritise competing tasks and meet deadlines
- High attention to detail and accuracy in record‑keeping
- Good working knowledge of Microsoft Office (Excel, Word, Outlook)
- Clear communication skills, both written and verbal
- Team‑oriented approach with the ability to work independently
- Confidentiality when handling sensitive building safety and compliance information
- A positive and professional attitude
- Able to collate data and use it to produce reports
About The Role
The housing section undertakes a vast amount of construction activities in a variety of different areas, ranging from general repairs to extensive technical works on high‑rise blocks.
The admin support assistant will provide support to both the asbestos and building safety teams. The asbestos team manages asbestos in housing assets owned by Leeds City Council, whilst the building safety team ensures that housing assets – particularly high‑rise buildings – are safe and compliant with the Building Safety Act 2022.
You will form working relationships with internal housing teams and other stakeholders such as tenants, contractors, partner agencies, and councillors.
The role will be primarily based at the Leeds Building Services office and the Print Unit in Seacroft, with flexibility required to attend other office locations as needed. The position also includes opportunities for home working.
Job Purpose
- Provide operational support to the asbestos and building safety team, liaise between customers, service providers and internal teams.
- Act as a frontline interface for the service to ensure problems and issues are addressed and resolved promptly, informally and with satisfactory, customer‑focused outcomes.
- Accurately record correspondence within council systems and work with external and internal partners to develop appropriate solutions.
- Support the Asset Management department by undertaking high quality administrative services as required.
Responsibilities
- Work alongside and support asbestos and building safety officers in daily roles, liaising with Leeds City Council’s designated asbestos contractors and council tenants.
- Order asbestos surveys, removals, and air tests with contractors and tenants.
- Ensure all service correspondence, complaints, enquiries and requests for information are handled effectively, diligently and within service standards.
- Provide prompt and accurate information in relation to requests from internal stakeholders, including direct liaison with tenants and leaseholders, elected members, contractors and other parties.
- Prepare and distribute customer correspondence to support service delivery, including letters and emails.
- Manage all activities in compliance with legal, regulatory, contract and internal requirements.
- Maintain up‑to‑date computer‑based and manual filing systems.
- Check invoices for completed work in preparation for payment, in line with internal policies and procedures.
- Operate relevant ICT packages such as Word, Excel, Publisher, databases, spreadsheets, internet, mail merge, and council software packages such as Civica CX and Keystone.
- Drive a value‑for‑money, customer‑focused service.
- Take ownership of operational issues and manage relationships with stakeholders to ensure effective and efficient service delivery.
The duties outlined are not exhaustive and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome.
Qualifications
N/A
Essential Requirements
- Communicate effectively with formal writing skills.
- Use Microsoft Office applications and internal ICT systems.
- Effectively manage time and prioritise tasks, planning and organising workloads to meet service targets and deadlines, including reactive responses within specified timeframes.
- Contribute to service developments relevant to the post.
- Communicate effectively, verbally and in writing, with a wide range of people.
- Develop and maintain relationships with stakeholders.
- Monitor performance effectively and achieve personal objectives and outcomes.
- Work flexibly as part of a team and show initiative.
- Be diligent and accurate when preparing and presenting information.
Behavioural & Other Characteristics
- Understand and embrace Leeds City Council values, behaviours and the code of conduct.
- Commit to continuous improvement and deliver the council’s City Ambition objectives.
- Understand and observe equality and diversity policies.
- Follow health and safety policies in all duties.
- Participate in training and development activities.
- Be flexible and adaptable to change to assist other services as required.
- Participate in appraisal, training and development activities.
- Abide by council policies and procedures.
- Support equality, diversity and an anti‑discriminatory environment, and report incidents of racism, bullying, harassment, victimisation or abuse.
- Work within the council’s flexibility protocol.
We Welcome Applications From
The council welcomes applications from everyone and actively seeks a diverse range of applicants from all backgrounds and cultures, including women, carers, veterans, LGBT+, ethnically diverse, disabled and care‑experienced people.
Workforce Eligibility
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement Scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying.
How To Apply
Please complete the online application form and read our guidance for further advice on completing your application. If you have any queries or would like an informal chat about the role, please contact Louise Batterby (Building Safety Manager) at louise.batterby@leeds.gov.uk or 07891 275305.
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