About The Role
As an Operations Assistant within EKC Group you will support the Operations Manager in providing an effective, efficient and comprehensive service, including answering telephone calls, emails and queries from learners, employers and College staff, and maintaining accurate records using relevant software. You will also attend enrolment sessions and exams at various sites across East Kent.
Benefits
- Generous Annual Leave – 24 days FTE per annum +5 days after 5 years
- Learning and Development Opportunities – 3–4 annual paid group development days, bespoke programmes such as Aspiring Leaders Development Programme and internal progression (1 in 3 roles are filled internally)
- Exclusive Discounts & Perks – restaurant, grocery, retail and holidays discounts, car leasing and tech purchasing schemes, on‑site nursery
- Flexible Personal Leave – time off for your child’s first day at nursery or school, moving homes and for interviews
- Wellbeing and Health Support – generous sick pay, counselling services, discounted gym membership at Canterbury College
- Culture and Recognition – community days, annual Staff Celebration Day, eco‑friendly organisation dedicated to reaching net‑zero by 2030
- Competitive Pension Scheme – 18% employer contribution
About You
EKC Training works over a wide geographical area supporting the learner journey.
We are seeking a highly organised and efficient member for our team. You will have recent experience of working in an administrative or funding‑related capacity for a Further Education establishment or a private training provider. You will also have experience of administering complex provision such as apprenticeships or adult funding and will be able to evidence working effectively with competing priorities to achieve tight deadlines.
Commitment to Safeguarding
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and ensure all staff are aware of their responsibilities for upholding these principles. As a designated establishment, we are exempt from the Rehabilitation of Offenders Act 1974 and must carry out checks to ensure staff suitability to work with children and vulnerable adults, including conviction/caution self‑declaration, Enhanced DBS check and sufficient referencing.
Commitment to Equality, Diversity and Inclusion
East Kent Colleges Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce.
We are proud to hold the Positive About Disability Award and are a Disability Confident Employer, exploring reasonable adjustments for health needs or disability. We also have commitments to Care Leavers (Care Covenant Pledge) and to current or previous Armed Forces personnel (Armed Forces Covenant Pledge), interviewing applicants who meet the essential criteria.
We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.
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