Retoucher

Job Summary

We are looking for a Retoucher to join our Studio Services team. You will work within a highly motivated and collaborative team, helping to deliver the best customer experience through high-quality online imagery. You will be responsible for retouching still life and model e‑commerce imagery produced within our in‑house photography studios.

Responsibilities

• Retouch e‑commerce imagery (still life, model and AI‑generated assets) across all N Brown brands to a consistently high standard.
• Evaluate imagery within Photoshop to ensure all assets meet or exceed agreed quality standards.
• Responsible for the efficient processing, approval and delivery of assets, updating production status trackers as required.
• Ensure colour accuracy and garment matching against physical samples where required.
• Work independently to SOPs and allocated workflows while maintaining accuracy and consistency.
• Download, manage and upload assets across multiple systems and platforms.
• Liaise with Studio, Creative and Buying teams to fully understand retouch requirements and priorities.
• Demonstrate excellent problem‑solving skills and the ability to adapt quickly to changing priorities and business needs.
• Support Creative Retouchers on campaign and marketing imagery as required.
• Share knowledge and best practice across the team to improve efficiencies, communication and decision‑making.
• Assist in training and supporting junior team members.
• Maintain awareness and understanding of fashion trends, retouch techniques and industry best practice.

Qualifications

• Highly skilled in Adobe Photoshop with strong knowledge of digital retail production workflows.
• Proven experience in ecommerce studio retouching, supported by a strong portfolio.
• Experience retouching creative campaigns and marketing shoots (studio and location) is advantageous.
• Strong understanding of colour correction, garment accuracy and image consistency.
• Excellent communication and collaboration skills.
• Positive, proactive and adaptable approach with a strong attention to detail.
• Ability to manage multiple priorities in a fast‑paced production environment.
• Passionate about maintaining high creative and technical standards.
• Strong working knowledge of Microsoft Office and retail asset production systems.

Benefits

• Office Based (with 1 day per week from home)
• 24 days holiday (+ 8 bank holidays)
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Company pension with up to 8% N Brown contribution
• Mental health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Stream – a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts
• Life assurance and private medical insurance
• Paid volunteer time – all our colleagues can take a full day paid to volunteer for a charity of their choice

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