HR Operations Manager

An established organisation within the insurance sector is seeking an experienced HR Operations Manager to join the business on a 12-month fixed-term contract. This is a central role responsible for the effective delivery of HR operations across the employee lifecycle. The successful candidate will oversee HR systems, payroll, people data reporting, employee relations support, and operational process improvement, while leading a small HR Operations team.

This opportunity would suit an experienced HR professional with strong operational expertise, excellent analytical capability, and a passion for driving service excellence within a regulated environment.

Key Responsibilities

• Partner with senior HR leadership to support the delivery of the people strategy and key organisational initiatives. managing the employee lifecycle and providing operational excellence.
• Manage the HRIS ensuring data accuracy, system optimisation, and effective reporting capabilities, delivering insightful HR reporting, dashboards, and analytics to support workforce planning and business performance.
• Oversee payroll administration through an outsourced provider, ensuring accurate submissions, data integrity, and seamless system integration.
• Lead and develop the HR Operations team, ensuring high-quality service delivery and stakeholder support, coaching and developing the team.
• Lead HR operational projects, including system enhancements, policy implementation, and process improvement initiatives.
• Support and coordinate employee relations matters, advising managers on HR policies, procedures, and employment best practice to ensure consistent and compliant outcomes.
• Support the administration of compensation and benefits programmes, including annual salary review cycles and benefits renewals.

Key Skills

• Proven experience in an HR Operations leadership role within a regulated, financial services, insurance, or professional services environment.
• Experience managing HR systems and payroll processes, ideally including HiBob and outsourced payroll providers.
• Strong HR analytics and reporting capability, including advanced Excel skills.
• Strong stakeholder management, communication, and relationship-building skills.
• Demonstrable experience improving HR processes, controls, and operational efficiency.

Hybrid working available.

#J-18808-Ljbffr…