Are you ready to embark on an exciting journey with one of London’s most prestigious hotel chains? At Firmdale Hotels, we take pride in providing unparalleled hospitality experiences, where every guest is welcomed into a world of elegance, comfort, and style.
Joining our team as a Room Attendant means becoming part of a dynamic and highly successful family, where your dedication and passion for excellence are truly valued. At Knightsbridge Hotel, you will find yourself immersed in an environment where no two days are the same, as you care for our uniquely styled rooms, ensuring they maintain the impeccable standard our guests expect.
Responsibilities
- Clean and maintain guest rooms to perfection, reflecting our commitment to excellence in hospitality.
- Pay meticulous attention to detail, ensuring that every aspect of the room is pristine and inviting.
- Collaborate closely with fellow team members to uphold our standards of service and exceed guest expectations.
- Embrace the opportunity to work in an environment where each room presents a new and exciting challenge, showcasing your adaptability and creativity.
- Demonstrate a passion for providing exceptional customer service, enriching the guest experience with every interaction.
What you Need
- Ability to thrive in a fast-paced environment, delivering outstanding results under pressure.
- Exemplary attention to detail, ensuring no aspect of cleanliness or presentation is overlooked.
- Genuine enthusiasm for delivering exceptional customer service, going above and beyond to exceed guest expectations.
- Strong organisational and communication skills, essential for seamless collaboration within our team.
- A collaborative spirit and a dedication to working effectively within a team environment.
What We Offer
- Competitive annual salary of £29,600, plus service charge.
- Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades, we are proud winners of The Times Best Places to Work for both 2024 and 2025, the Kings Award for Enterprise 2024, Manager of the Year – Helle Jensen – Cateys 2024, Food & Beverage Manager of the Year – Pedro Paulo – Hotel Cateys 2024, Hotel Chef of the Year Finalist – Jamie Atkinson – Hotel Cateys 2024, and other distinctions, demonstrating our commitment to excellence.
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
#J-18808-Ljbffr…