Repair Technician

We are on the lookout for a Repair Technician to play a key role within the Sepura Repair Centre.

Role

• Diagnose and confirm customer-reported faults using defined procedures, test equipment, jigs, and fixtures.
• Perform disassembly and reassembly of products, including replacement of standard components.
• Conduct inspection and verification of completed repairs.
• Use required software tools to support the repair and processing of products.
• Carry out defined hardware modifications in line with work instructions.
• Deliver tasks to achieve product turnaround and service level requirements.
• Record all repair work accurately within the management system.
• Maintain availability and control of spare parts within your area.
• Escalate issues or risks promptly to the line manager.
• Dispose of customer equipment in line with regulatory requirements.
• Support internal and customer-driven hardware modification programmes.
• Work collaboratively with team members and other departments across Sepura.
• Follow defined processes, including Health & Safety guidelines.
• Manage various industry customer bases and provide tailored solutions.

Day to Day

Providing an essential service to Sepura’s customers, you will be supported by your manager and team, as well as collaborating with other departments across the business.

Requirements

Due to the nature of the services delivered by the team, this role requires candidates to be UK SC cleared.

What you need to succeed

Qualifications

• Higher level education (e.g., GNVQ, BTEC, or A Levels).

Essential Experience and Skills

• Experience in a Repair/Service Environment following defined procedures.
• Mechanical assembly/disassembly of products and ability to undertake PCB-level soldering.
• Ability to use standard test equipment and service tools.
• Strong attention to detail and ability to follow work instructions accurately.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Good interpersonal skills.
• Familiarity with MS Office (Excel/Word).

Desirable Experience and Skills

• Experience in an Electronics manufacturing environment.
• Experience with BGA machines.
• Awareness of Health and Safety processes.
• IPC inspection certification.
• Familiarity with ERP systems such as Dynamics AX/365.

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