F&B Team Member

Join Our Team at Holiday Inn London Luton Airport!

We are currently seeking enthusiastic and dedicated individuals to join our Food and Beverage team as a Team Member. This role involves working across breakfast and evening shifts, delivering exceptional service to our guests.

Role Overview

As a Food & Beverage Assistant, you will play a key role in providing outstanding service in all areas of Food and Beverage, including the bar, restaurant, room service, and conference & events.

Your responsibilities will include taking and delivering customer orders, setting up tables and rooms, and helping us achieve departmental goals.

Key Responsibilities

• Serve guests politely and professionally across all Food & Beverage outlets
• Take and deliver orders with a focus on excellent customer service
• Prepare table and room setups to brand standards
• Handle cash transactions accurately
• Address guest queries promptly and efficiently
• Promote up-selling opportunities in line with departmental incentives
• Maintain high standards of cleanliness and hygiene in all work areas
• Adhere to hotel security, fire safety, and health & safety regulations

What We Offer

• Flexible working
• Discounted Staff accommodation rates across UK Hotels
• Cycle scheme
• Workplace pension scheme
• Eyecare vouchers
• Pension
• Service Charge
• Continuous Learning Development opportunities
• Recognition Programme

Compensation

Competitive salary

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