NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).
Location: Royal Northern Infirmary (RNI), Inverness
An opportunity has arisen for a Bank Administration Assistant (Band 2) to support the MSK Physiotherapy Team based at RNI, Inverness.
This role provides essential administrative support to ensure the smooth running of the service, helping to maintain patient flow and support clinical staff in delivering high-quality care.
Key Responsibilities
- Providing administrative support to the MSK Physiotherapy team
- Managing telephone and email enquiries and directing appropriately
- Supporting appointment booking and clinic administration
- Maintaining accurate patient records and filing systems
- Assisting with general office duties to support service delivery
About You
- Have good organisational and communication skills
- Be able to work independently and as part of a team
- Be IT literate with experience of basic office systems
- Demonstrate attention to detail and a proactive approach
- Have a flexible approach to working on a bank basis
Previous NHS or administrative experience is desirable but not essential.
Additional Information
- This is a bank post (as and when required)
- The role is key to supporting clinical capacity by reducing administrative burden on clinicians
- Postholders may be offered shifts flexibly in line with service need
Pay and Working Hours
Effective with 1st April 2026, the Agenda for Change full‑time working week will be reduced from 37 to 36 hours. Part‑time hours will be adjusted on a pro‑rata basis. There will be an increase in the hourly rate to ensure that pay remains unaffected.
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