Safeguarding Adults Administrator
North Cheshire and Mersey NHS Foundation Trust (BCH)
The closing date is 08 June 2026
This is a key administrative role within the Safeguarding Team, providing high-quality administrative coordination support to senior clinicians and professionals working in adult safeguarding. The post-holder will play an important part in ensuring the smooth running of the service by managing correspondence, audio typing, minute taking, maintaining accurate records, and supporting the organisation of meetings and safeguarding processes.
You will be joining a supportive and collaborative team where your organisational skills, attention to detail, and ability to manage competing priorities will make a real difference to the delivery of safe and effective care. The role also involves handling sensitive information, supporting data collection for audits, and working closely with colleagues across health and social care services.
This is an excellent opportunity for an experienced administrator who is motivated, reliable, and committed to high standards of work, with the chance to contribute to a vital safeguarding service that protects adults at risk.
Main duties of the job
The post-holder will provide high-quality, proactive administrative support to the Safeguarding Team, ensuring the smooth and efficient running of daily operations. You will be responsible for audiotyping, minute taking, preparing professional correspondence, and ensuring accurate and timely communication with internal and external stakeholders, including GPs and partner agencies.
A key part of the role involves managing shared inboxes and telephone enquiries, prioritising workload effectively, and ensuring requests are dealt with in a professional and timely manner. You will support the coordination of meetings, including arranging venues, scheduling, and circulating documentation, while maintaining accurate and confidential electronic records.
You will also support the processing of safeguarding-related documentation and assist in gathering information for audits and reporting purposes. Working collaboratively with colleagues across the team, you will need excellent organisational skills, attention to detail, and the ability to manage competing priorities in a busy environment, while maintaining a high level of professionalism and confidentiality at all times.
About us
Flexible working will be considered for all roles.
North Cheshire and Mersey NHS Foundation Trust serves more than one million residents across the Halton and Warrington boroughs and the wider North West region.
Bringing together community and out-of-hospital services with inpatient and elective care, we provide services at two hospital sites and more than 70 community hubs and facilities.
Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust. They underpin everything we do and everything we aspire to be as an organisation.
Our mission: We will be exceptional for our patients, our communities and each other.
Our vision: We will be a great organisation providing excellent healthcare and opportunities to work and learn.
Our values:
- Kind: We are caring, supportive and respectful to everyone.
- Open: We are honest, transparent and open to new ways of working.
- Fair: We listen, value our differences and are inclusive to all.
- One team: We work well together and with our communities.
Job responsibilities
Job Purpose:
To provide comprehensive administrative and secretarial support to senior specialists, nurses, and other staff within the Safeguarding Team, under the direction of the Associate Chief Nurse for Safeguarding and Complex Care and the Named Professional for Safeguarding Adults.
Be willing to travel to meetings and, when required, working from alternative sites to meet service needs.
Duties and Responsibilities:
Prepare, audio-type, and minute professional correspondence, including reports and letters to general practitioners (GPs), service users, and external agencies, ensuring accuracy and completion within required timescales.
Work collaboratively with other Safeguarding Administrators to provide coordinated administrative support to the wider Safeguarding Team, ensuring an efficient and responsive service.
Support the organisation of meetings, including booking rooms, arranging schedules, and distributing relevant documentation.
Maintain confidential records and documentation, ensuring that all filing and storage of records is carried out accurately and in accordance with information governance and data protection requirements.
Process legal documentation, including Deprivation of Liberty Safeguards (DoLS) Form 1 applications, and accurately input and maintain information on the team’s databases and electronic record systems.
Answer and manage telephone calls professionally, taking messages, responding to enquiries where appropriate, and directing calls to the relevant members of the team.
Support the gathering, collation, and preparation of information and documentation required to assist with audits, service reviews, and reporting requirements.
Monitor and manage the team’s generic email inboxes, ensuring enquiries and correspondence are actioned promptly and appropriately.
Ensure all administrative tasks are completed to a consistently high standard, contributing to the smooth and efficient operation of the Safeguarding Team.
Please find attached Full Job Description and Person Specification.
Person Specification
Experience
- Proven experience in providing comprehensive administrative and secretarial support within a busy office environment.
- Experience of audio typing, minute taking, and producing professional correspondence and reports.
- Experience of maintaining confidential records and using electronic databases and record systems.
- Experience of answering telephone enquiries and managing shared email inboxes.
- Experience of organising meetings, booking rooms, and coordinating documentation.
- Experience of working collaboratively within a team and prioritising competing workloads.
- Experience of working within safeguarding, healthcare, social care, or a related public sector setting.
- Experience of processing legal documentation.
- Experience of supporting audits and data collection/processing.
Job Specific Requirements
- Ability to handle sensitive and confidential information with discretion.
- Flexible approach to work, including travel to meetings and working from alternative sites when required.
- Ability to support multiple senior staff and work collaboratively with other Safeguarding Administrators.
- Commitment to maintaining high standards of administrative support.
- Experience of working within the National Health Service or a similar healthcare organisation.
Skills and Knowledge
- Excellent organisational and time-management skills.
- Ability to prioritise workload and meet deadlines with minimal supervision.
- Strong written and verbal communication skills.
- High level of accuracy and attention to detail.
- Proficient in Microsoft Office, including Word, Excel, Outlook, and Teams.
- Understanding of confidentiality, data protection, and information governance requirements.
- Knowledge of safeguarding adults and children procedures.
- Knowledge of NHS administrative systems and databases.
Sponsorship
- Please confirm your Right to Work status (share-codes will be checked where applicable).
Qualifications
- Good standard of general education, including English and Mathematics (GCSE grade C/4 or equivalent) or equivalent numeracy and literacy skills.
- Previous administrative experience.
- Typing qualification or demonstrable experience of accurate audio typing and minute taking.
- National Vocational Qualification Level 3 in Business and Administration or equivalent qualification.
Relationships
- If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
North Cheshire and Mersey NHS Foundation Trust (BCH)
#J-18808-Ljbffr…