Location: Winchester, GB
£13.18 per hour & Sales-Based Bonus
30 hours per week, working 6 hours per day
Job Purpose
You will play a key role in the success of your store by collaborating with instore colleagues and our UK Sales Team to provide a memorable customer experience to professionals & DIY enthusiasts. We will look to you to use your people skills to help maximize the sales and market share of AkzoNobel products and accessories in your store. You will carry out customer deliveries to homes and businesses too.
This is a 30 hr per week role, and you need to be available to work shifts between 7am and 5pm Mon-Fri. You will also work some Saturday shifts (8am to 4pm) on a rotational basis, with time off in lieu.
Job Responsibilities
- Play an active part in engagement planning & monthly store meeting sessions.
- Ensure customers receive a warm welcome, an informed conversation & personalized proposal.
- Use our client service tools to ensure a consistent customer experience.
- Support your store’s monthly customer contact plan.
- Follow the merchandising plan to restock the shop floor.
- Load the van & plan delivery routes.
- Develop your skills & encourage colleagues to do so using our training tools.
Job Requirements
- Proven experience in a customer service/retail role.
- Valid driving license.
- Enjoys a collaborative working environment where supporting colleagues is key.
- Calm under pressure.
What Makes You Stand Out
- Excellent communication, customer service & interpersonal skills.
- Well organized & with an eye for detail.
- Enjoys ongoing coaching & support to advance career & build skills.
What do we Offer at Dulux Decorator Centres
- Great Company pension
- Income protection.
- Employee Assistance Programme.
- Employee Life Assurance.
- Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover and more!
Equal Opportunities
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. For this reason we train and educate on the implications of our Unconscious Bias to ensure our hiring managers are mindful of them and take corrective actions. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
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