Sales Assistant
Application Deadline: 15 June 2026
Department: Retail
Employment Type: Permanent – Part Time
Location: London – Cheapside
Reporting To: Candice Waddell and Tommy Robinson
Description
The roleIn this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in‑store events that keep customers coming back. You’ll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts and opportunities for bonuses, you’ll receive a competitive hourly rate based on the Living Wage and support through training and development to grow your skills.
Hours available: 2 x 12 hours per week
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in‑depth product knowledge and offering tailored samples.
- Assist in hosting in‑store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in‑store and external events to leave lasting impressions on customers.
Skills and Experience
Customer Experience:Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable experiences. Your role as a Sales Assistant significantly contributes to infusing warmth into every customer interaction.
Teamwork:Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous growth.
Communication:Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store and fostering collaboration with colleagues, your manager, and nearby stores.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit‑based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
- Enhanced paternity leave*
- Flexible working arrangements available; we actively welcome conversations about what working flexibly could mean and look like for you.
- 10% Employee Owned – all colleagues contribute to protecting our ethics, independence, and share in the rewards of success when the company is doing well.
- Access to employee‑led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority, LGBTQIA+, Menopause, and Neurodiversity communities.
- Tailored gender‑affirming care*
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