Location: Veterinary Specialists Scotland (VSS), Livingston, just outside Edinburgh
Job Type: Permanent, full-time
Hours: 40 hours per week, with flexibility required to work weekends and bank holidays
About the role
Veterinary Specialists Scotland (VSS), part of the Linnaeus group, is looking for experienced and compassionate Veterinary Care Assistants to join our growing team in our state‑of‑the‑art veterinary hospital in Livingston. The role of the Patient Care Assistant / Veterinary Care Assistant is vital in delivering outstanding patient care and an exceptional client experience. Working closely with our veterinary surgeons, registered veterinary nurses, and wider clinical and client care teams, you will support the day‑to‑day care of patients under the direction of a Vet or Registered Veterinary Nurse. This is an exciting opportunity for someone with previous veterinary care experience and strong animal handling skills who thrives in a busy hospital environment and is passionate about making a difference to the lives of pets and their owners.
Key responsibilities
- Deliver high-quality patient care within the remit of the PCA role and under appropriate clinical delegation
- Support the nursing and veterinary teams with the day-to‑day care of hospitalised patients
- Maintain accurate clinical records, including hospitalisation forms and patient notes
- Ensure patient and clinical areas are maintained to a high standard, following strict infection control and health and safety protocols
- Handle animals confidently, safely, and compassionately
- Work collaboratively with clinical and client care teams to provide an efficient, professional, and caring service
- Provide a courteous, empathetic, and helpful experience for clients at all times
- Support quality improvement initiatives, audits, and incident reporting processes
- Contribute to stock management, correct charging of services and consumables, and reducing unnecessary waste
- Take part in training and continued professional development opportunities
What we’re looking for
- Previous experience in a veterinary care or animal care role
- A strong background in animal handling
- A genuine passion for delivering excellent patient care
- A caring, empathetic, and professional approach
- Excellent communication and teamwork skills
- The ability to work reliably, adaptably, and positively in a busy clinical environment
- A commitment to maintaining high clinical standards and supporting continuous improvement
- A willingness to work flexibly, including weekends and bank holidays
Benefits
- Quality
- Responsibility
- Mutuality
- Efficiency
- Freedom
If you are an experienced Veterinary Care Assistant looking to join a progressive and supportive referral hospital, we would love to hear from you. All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Veterinary Specialists Scotland, Linnaeus or the role, please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.
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