House Host/ Receptionist

Company: LOCKE
Apply for the House Host/ Receptionist
Location: Cambridge
Job Description:

Job Description

We are looking for House Hosts to join Hyatt Centric, Cambridge. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It’s a big responsibility and this is why we seek and develop unique individuals to lead the charge.

In an (overly simplistic) nutshell our House Hosts are:

  • Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold.
  • Endlessly curious – reading our guests and adapting approaches to suit the individual and not the masses.

We don’t believe in a work persona, we avoid hierarchy and we connect with empathy and honesty.

Our House Hosts don’t shy away from the fundamentals either; they embrace our systems and tech and are eager to learn and evolve.

When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others.

In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), a host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme…), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs.

Work Flexibility

We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information.

Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north-west of the centre, is Hyatt Centric: a sleek, avant-garde style 4* hotel, in the brand-new, sustainable district of Eddington.

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Posted: June 4th, 2026