Job Summary
Join our Property & Workplace Team as a Receptionist. This part‑time role is based in our brand new office in Aldgate, central London. The employee is expected to be on site Tuesday, Wednesday, and Thursday.
Success. The Softcat Way.
Softcat is a leading technology solutions business that values its employees and customers. We are proud of our achievements, including reaching £1 billion+pa revenue and expanding internationally, and we continue to look for individuals who share our drive and ambition.
Welcome Our Visitors by Demonstrating the Softcat Values
Your main responsibility will be delivering exceptional customer service to visitors and employees from the reception desk, acting as the first point of contact for office‑related matters. You will also support the Workplace Team to ensure the smooth running of the office.
Key Responsibilities
- Reception Duties – Manage the front‑of‑house area, greet customers, guests, and vendors, and maintain a welcoming reception environment.
- Event Support – Assist local departments and partners with planning and executing employee‑focused events, coordinating with the Founders team, Sales, Marketing, and Charity team.
- Stakeholder Management – Support FM‑related operational activities, working with third‑party service providers and in‑house teams to meet business and occupancy needs.
- Building Services & Maintenance – Assist the Workplace Manager with hard services such as HVAC, plumbing, and electrical, and undertake ad‑hoc event requests from local departments.
- Health, Safety & Environmental – Maintain knowledge of fire, health & safety, and environmental procedures; support updates, ensure listings such as Fire Warden, First Aid and Manual Handling are current, and keep signage compliant and updated.
Desired Qualifications & Attributes
- Excellent customer service skills.
- Highly organised and resourceful.
- Strong oral and written communication skills.
- Ability to handle multiple tasks and prioritise effectively.
- Proficient use of Microsoft Office applications.
Flexible Working Options
- Part‑time role based on Tuesday, Wednesday, and Thursday on site.
- Flexible working hours – flexibility in start and finish times.
- Flexibility around school pickup and drop‑offs.
Equal Opportunity Employer
Softcat is an equal opportunity employer and welcomes applications from all individuals regardless of race, religion, colour, sex, national origin, age, disability, or any other protected characteristic. If you have a disability or neurodiversity, we can provide the support or adjustments you may need throughout our recruitment process. Any information you share on your application will be treated in confidence.
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