Retail Office Volunteer (Sevenoaks SAT & SUN help on both days – till & stock)
Please note: This role is only suitable for applicants aged 18 and over.
Do you want to make a real difference?
At Oxfam, we’re not just selling pre-loved items and unique finds – we’re working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.
As an office volunteer, you’ll be behind the scenes, supporting paperwork, data entry, and communications to keep our retail operations running smoothly. Your efficiency and enthusiasm will make a real difference in our community!
Here’s why Oxfam is the perfect opportunity for you:
Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!
Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as processing gift aid information, processing invoices, and teamwork.
Find Your Community: Meet like-minded people who share your passion for a fairer world.
Flexibility: We know life gets busy. That’s why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.
Oxfam isn’t just another charity shop. We’re a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!
What happens next?
After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you’d like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!
Volunteer role
Retail Office Volunteer
Volunteer manager
Volunteer Manager
Where you will be based
Shop
Why we want you
We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community. No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!
You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.
By volunteering with us in one of the shop offices, supporting Retail Operations, you will be helping to support the Manager in that shop to undertake the important admin tasks that keep our shops running smoothly. This could help us to better manage volunteers and understand how much unrestricted funds have been raised for Oxfam – all whilst challenging yourself, learning new skills and meeting some incredible people.
What you will be doing
- Undertaking shop related tasks agreed with the Manager, for example:
- Logging in and filing of shop income returns.
- Checking and entering banking and posting to accounts.
- Allocating restricted donations to correct appeals.
- Processing gift aid information.
- Checking the accuracy of invoices.
- Problem solving and dealing with queries.
- Opening, sorting and distributing mail.
- Organising volunteer rotas.
- This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.
The skills you need
- We ask that you are reliable and on time for your volunteering
- Full training and support is given for this role – no prior experience or skills are required
- Happy to be part of a team
- Good basic numeracy (essential)
- Good attention to detail (essential)
- Knowledge of Microsoft office, particularly in Excel
- Good verbal communication skills
- Good organisational skills
What’s in it for you
- Some lunch and travel costs (speak to the Manager to understand what is eligible)
- Opportunity to utilise and develop your finance skills
- Access to training and development
- Grow your confidence and meet new people
- Flexible volunteering schedules that fit your lifestyle
- Possible references for future employers
- Free confidential support by the Retail Trust
Disclaimer
Additional information: – We warmly welcome everyone to apply and are dedicated to creating an inclusive and diverse environment. If you have any particular needs, please talk to the Manager, and we can consider possible adjustments. – We conduct ID checks for all volunteers and require one reference upon application. If you have any difficulties providing a reference, please speak to a manager for assistance.
91 High Street, Sevenoaks, Kent, TN13 1LE, United Kingdom
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