Store Experience Lead: Sales & Brand Ambassador

URBN is looking for a Key Holder to join their store team in Covent Garden, London. In this role, you will collaborate with store management to supervise operations, drive sales, and create an engaging environment for both customers and team members. You will lead by example, sharing knowledge and instilling positive communication while maintaining high visual and operational standards.

Candidates should possess contagious energy, clear communication skills, and thrive in fast-paced settings. The position offers a supportive work environment with opportunities for personal and professional growth.

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