Who we are
Since 2009, we have been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we aim to be Climate Positive by 2025 and Circular by 2030. Our work has been featured in Drapers, Sourcing Journal, and TIME, which highlighted our CEO Hali Borenstein. We are a global brand with more than 50 stores worldwide and a sustainable factory in Los Angeles. We innovate across accessories, swimwear, and sleepwear, reaching millions of people through various campaigns. Our inclusive culture ensures that everyone can grow, thrive, and belong.
Work Location & Schedule
- Available to work a minimum of 20 hours per week
- Available to work a minimum of 3 days per week, weekends included
- Able to work a flexible schedule (days, nights, weekends, and holidays as required)
Seasonal Sales Associate
The Seasonal Sales Associate is part of a team committed to excellence. Obsessed with customers and sustainability, we use technology to create a unique interaction between customers, employees, and the Reformation brand. This role reports to the Store Manager.
What You’ll Do
- Consistently meet and exceed sales goals
- Assist in clientele generation through customer engagement
- Contribute to an in-store experience that surprises and delights customers
- Deliver and foster an excellent client experience with a customer‑first mindset to build long‑term loyal relationships
- Act as a brand ambassador, embodying brand values and sharing sustainability stories
- Maintain outstanding customer experience feedback and scoring on service evaluation through NPS
- Ensure consistent inventory accuracy and controls in store
- Contribute to Loss Prevention across all business areas
- Uphold time and attendance policy
- Ensure the selling floor reflects brand and concept standards at all times
- Share deep knowledge of product with genuine enthusiasm
- Communicate product feedback to improve merchandising
- Help ensure the store environment is inspiring and products are easily accessible
- Understand and reflect core values and culture of Reformation in all efforts
- Maintain a professional, healthy, and productive work environment
What You’ll Bring
- Experience working in a sales or retail organization and/or an operationally intensive business
- Ability to work in a fast‑paced setting
- Strong interpersonal skills and effectiveness with diverse personalities
- Driven approach to take on new challenges with self‑motivation for work and career growth
Compensation
The anticipated base hourly pay is £13 per hour, based on experience, skills, qualifications, and internal compensation equity. The total rewards package includes benefits, perks, and opportunities for growth.
Equal Opportunity Employer
Reformation is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status, in accordance with applicable international, federal, state, and local laws. If you require accommodations during the application or interview process, please let us know.
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